First, the compatible Operating Systems and Browsers for Mac are Macintosh OS 10.5.7+ (intel-based) and Firefox3.6+ or Safari 4+.

If your system meet the minimal requirements and compatible browser, then please verify that you uninstall and reinstall Silverlight on your Mac follow the steps introuced in the following links:

Removing Silverlight plugins on Mac:
Uninstalling previous versions of Silverlight on Mac:

Reinstall Silverlight on Mac:

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