Why do some stores not show downloads?

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Some stores (like Opera, 1Mobile and AndroidPit) redirect traffic to Google Play, thus they do not use your APK. In such case it just means you’ll see more downloads on Google.

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Why am I not seeing downloads?

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This could be because you checked for us to not wrap your app with the reporting tracker. In such cases you will need to log in to each store. Or it could be your app is not submitted yet, but then downloads should happen soon.    

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Do you track each store individually?

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Yes, wherever possible we do. Some stores (e.g. Nexva channels) are reporting at the portal level.

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Will CodeNgo modify the binary after upload?

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Yes, CodeNgo will automatically install a reporting wrapper or an install ping along with each submission. This is used to collect download and revenue statistics for your application. If your app includes Google Play Services such as in-app billing then you have 2 options. You can provide to us your keystore credentials at the time… Read more »

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What key do you use to sign the binary after modification?

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CodeNgo generates an account specific key store (JKS) for your account the first time you complete a submission. This key will be used to sign all outgoing apps from your account. This ensures (a) updates to your app can be installed without any trouble (b) your application’s data store is secure, and can only be… Read more »

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How do I know how many installs my apps are receiving?

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We have recently begun collecting install data for apps submitted through CodeNgo. It is not yet visible from your dashboard but CSV files with downloads by store can be provided.

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Can I provide to you my own key to sign my submissions?

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Yes, if you’d like us to use your keystore credentials to sign your app submissions, you can provide this to us securely as part of the submissions process.

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